Using Email In Flows
Send automated emails with the Send Email flow node and the selected organization email provider.
Flows send email through the organization email provider selected in Settings → Communication.
If Resend is selected there, the generic Send Email node sends through your Resend account.
Fast answer
Flows → create/edit a flow → add a Send Email node.
Where Do I See If The Email Was Sent?
Open the related booking/consultation/payment/consent form → Flow Logs.
Flow logs show the email node result, the provider used, and any error message.
Add A Send Email Node
- Open Flows
- Create or edit a flow
- Add an action node: Send Email
- Choose a recipient
- Enter a subject
- Write the message
Provider is selected in settings
The flow node does not choose Resend directly. To send flow emails through Resend, select Resend in Communication Settings.
Recipients
Email can only be sent if the chosen recipient has an email address saved in TatTool.
Typical recipients:
- Client (the booking’s client)
- Participant (usually the artist assigned to the booking/consultation)
Recipient limitations (important)
Some triggers show recipients like Admins or Organizer, but email sends work best when sending to Client or Participant.
If the selected recipient type has no email address available, the node will fail with “No email found…”.
What The Email Looks Like
TatTool renders your message inside a standard email template (branding + layout).
Plain text body
The message you write is treated as plain text (HTML is escaped) and line breaks are preserved.
Resolved absolute http:// and https:// URLs are still rendered as clickable links in the HTML email output.
Template Variables (Recommended)
You can use variables like:
{{client_name}}{{event_start}}{{event_end}}{{event_location}}{{payment_amount}}and{{payment_link}}(payment request flows){{consent_form_link}}(consent form flows)
Examples:
- Booking confirmation
- Subject:
Your booking on {{event_start}} - Message:
Hi {{client_name}},\n\nSee you on {{event_start}} at {{event_location}}.
- Subject:
- Payment link
- Subject:
Payment link - Message:
Hi {{client_name}},\n\nHere is your payment link: {{payment_link}}
- Subject: