FAQ
Common questions about organization settings, locations, members, tags, and reporting impacts.
Why do some location-based metrics show 0?
Capacity-based metrics (like available hours) can depend on which members are assigned to a location. Assign members to the location from Members → member Actions → Assign locations.
Can I delete a location?
Locations are archived instead of deleted to preserve historical integrity for events and payments.
What’s the difference between archiving and deleting?
- Archive: hides from future use, keeps historical references intact.
- Delete: removes the thing entirely (used for tags; organizations are scheduled for deletion).
Why can’t I see Organization settings?
Organization settings are restricted to certain roles. If you can’t see a page under Settings → Organization, ask an owner/admin to make the change.